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Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

AusPost Standard

3-5 business days

AusPost Two Days

2 business days

AusPost Overnight

1-2 business days

Conditions of return:

Please ensure the item is:

  • Returned within 14 days of the date of delivery with the order/receipt number indicated.
  • The garment is unworn, not damaged and unwashed with tags still attached.
  • Toys are only to be returned within 14 days if faulty, please complete a return slip outlining the issue and once received our warehouse will assess and determine if it is a manufacturers fault and refund/exchange will be completed. We will not accept an exchange or refund on any toys purchased unless there is a fault.

Return delivery costs will be payable by the customer.